Returns and Complaints

The buyer can return the goods to 10 working days without cause (based on the Laws of 2000. No. 22, item. 271). Refund or exchange of goods takes place at the expense of the customer. The condition for refund is to return the item intact (packaging, seals are intact).

If you wish to return the goods, please let us know by email. You will receive a "return form", which upon completion and attach proof of purchase must be sent to our address.

When making a complaint, please contact us - in response we will send you all the information regarding the complaint procedure. We reserve the right to consider the complaint within 5 working days.

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